Terms & Conditions

1. Who We Are
Interview Smart is operated by Additional Resources Consulting Limited (United Arab Emirates), a company incorporated in the United Arab Emirates. Interview Smart provides interview preparation tools and resources to individual candidates and recruitment agencies through automated and technology-assisted systems.

2. Purpose of Service
Interview Smart provides AI-generated interview preparation materials (“packs”) designed to help users prepare effectively for job interviews. These services are for informational and educational purposes only and do not constitute professional career, legal, financial, psychological, or other professional advice.

3. No Guarantee of Success
While Interview Smart aims to improve interview readiness and quality, we do not guarantee that you will be invited to interview, receive a job offer, or achieve any particular employment, business, or financial outcome. Results depend on individual effort, the suitability of your experience, and circumstances outside our control.

4. Accuracy and Verification
Interview Smart uses artificial intelligence to produce tailored preparation content based on information you provide (such as CVs and job specifications). While we aim for relevance and quality, AI outputs may contain errors, omissions, or outdated information. We do not warrant that content is complete, accurate, or fit for any particular purpose. You remain responsible for independently verifying any information before relying on it, and we accept no liability for decisions or outcomes resulting from the use of AI-generated materials.

5. Uploaded Content and Ownership
By uploading CVs, job specifications, or other documents, you confirm that you have all necessary rights and permissions to share that material and that your use of Interview Smart will not infringe any third-party rights.

You retain ownership of your uploaded content. You grant Interview Smart a limited, non-exclusive licence to process and use that data solely for:

• Generating interview preparation content for you or your agency; and
• Improving the service in an anonymised and aggregated form (where applicable and in compliance with our Privacy Policy).

Files are stored securely and handled in line with our Privacy Policy. Uploaded files are normally deleted within 72 hours unless retained under an active agency subscription account or as required by law.

7. Data and Privacy
We collect and process personal data in accordance with applicable data protection laws and regulations, including those applicable in the United Arab Emirates and other relevant jurisdictions depending on user location. Full details of how we collect, store, and use personal data are set out in our Privacy Policy, which forms part of these Terms. By using Interview Smart, you agree to our data practices as described there.

We will never sell, trade, or share personal data with unauthorised third parties.

8. White-Label and Agency Use
Recruitment agencies using Interview Smart to create branded or white-labelled content accept full responsibility for how generated content is distributed, represented, or reused. Agencies must ensure that:

• All materials shared with candidates, clients, or the public comply with employment law, advertising standards, and data-protection regulations; and
• Any statements made about Interview Smart content are accurate and not misleading.

Interview Smart assumes no liability for third-party misuse, alteration, or misrepresentation of generated materials.

9. Data Deletion Policy
Uploaded files are automatically deleted from our systems within 72 hours unless:

• They are stored under an active agency account for ongoing use; or
• We are required to retain them for legal, regulatory, or security reasons.

Users may request earlier deletion of their data by contacting Contact Interview Smart We will respond within a reasonable timeframe, subject to legal and technical constraints.

10. Accounts and Eligibility
To use Interview Smart, you may create an individual candidate account or an agency account for use by a recruitment agency or employer. You must:

• Be at least 18 years old;
• Provide accurate, complete registration information; and
• Keep your login credentials secure and not share them inappropriately.

You are responsible for all activity that occurs under your account. We reserve the right to suspend or terminate accounts that:

• Breach these Terms;
• Misuse or abuse the service; or
• Create legal, security, or operational risks for us or for other users.

11. Subscription Start Date & Billing Cycle
The start date of your subscription is the date you sign up. From this date, your billing cycle begins. For example, if you sign up on January 16th, your first billing cycle will run from January 16th to February 15th, and subsequent cycles will follow on the 16th of each month.

Each subscription is charged monthly in advance and includes a specific number of packs per month. Any unused packs will roll over into the next month but will expire at the end of the quarter (three months from the start of the subscription).

You are responsible for ensuring that all packs are used before the end of each quarter to avoid expiration.

12. Pricing, Payments and Taxes
Our current pricing for candidates and agencies is displayed on our website and may change from time to time. Prices may also vary depending on your location and billing arrangements.

Payments are processed securely through third-party payment providers (e.g., Stripe), and you agree to comply with any additional terms required by those providers.

We may adjust our pricing, but any changes will not affect existing subscriptions until the next renewal date. Taxes (e.g., VAT) may apply based on your location.

13. Agency Subscriptions and Renewals
If you subscribe as an agency, the following apply:

• Recurring Billing
  You authorize us to charge your selected payment method monthly in advance until you cancel.
• Included Packs
  Each plan includes a set number of packs per month. Packs are specific to the subscription and non-transferable.
• Rollover Rules
  Unused packs roll over to the next month, but expire at the end of each quarter if not used within the quarter.

14. Refunds and Chargebacks
As content is delivered digitally and immediately, we do not offer refunds once packs have been generated or a billing cycle has begun.

This does not affect statutory rights under consumer protection law.

If you believe a charge was made in error, please contact us at Contact Interview Smart.

15. Liability
Interview Smart provides services "as is" and without warranties. We are not liable for any direct or indirect losses caused by the use of AI-generated materials.

Any disputes will be resolved in accordance with the applicable law in the Emirate of Abu Dhabi, United Arab Emirates.