Agency & White-Label Terms

Effective Date: 28th January 2026

These terms apply to all agencies, recruiters, and consultants who use Interview Smart to prepare, manage, or distribute interview-preparation materials on behalf of candidates or clients. By using Interview Smart, you agree to these terms automatically.

1. Purpose

Interview Smart, operated by Additional Resources Consulting Limited (United Arab Emirates), enables recruitment professionals to generate interview-preparation materials using automated systems and tools for their candidates. These terms cover how data is handled, what white-labelling rights are granted, and the responsibilities of each party.

2. Data Processing & Retention

Agencies may upload candidate information (e.g., CVs, job specs) for interview-preparation purposes.
Uploaded data is processed temporarily and deleted automatically within approximately 72 hours.
No data is used for AI training, profiling, or unrelated analysis.
All processing follows appropriate data protection and security standards, including contractual protections and appropriate technical and organisational measures.

3. Agency Responsibilities

Obtain candidate consent before uploading personal data.
Review and verify the accuracy of any generated content before using or sharing it.
Use Interview Smart outputs ethically and in compliance with employment law and advertising standards.
Accept full responsibility for content distribution under your brand.

4. Interview Smart’s Role

Provides the Interview Smart platform and processes uploaded information only for the purpose of generating the requested interview-preparation materials.
Implements reasonable and proportionate technical safeguards.
May use third-party infrastructure providers under appropriate data protection terms and security obligations.
Does not claim ownership of agency branding or client relationships.

5. White-Label Licence

Interview Smart grants agencies a limited, non-exclusive licence to use generated outputs under their own branding.
Agencies may not resell, sublicense, or redistribute Interview Smart’s software or proprietary materials.
All underlying templates, frameworks, and content generation logic remain the property of Additional Resources Consulting Limited (United Arab Emirates).

6. Confidentiality

Both parties agree to protect any confidential or proprietary information shared during the use of Interview Smart and not disclose it without consent, except as required by law.

7. Liability

All outputs generated by Interview Smart are provided for informational purposes only. Such outputs may be generated in whole or in part using automated, algorithmic and/or artificial intelligence systems and may contain errors, omissions, or outdated information. The Agency is responsible for reviewing and verifying content before use or distribution.

8. Subscription Start Date & Billing Cycle

The subscription start date is the day the agency signs up. From this date, the monthly subscription and pack allocation will begin. For example, if an agency signs up on January 16th, their first month will run from January 16th to February 15th, and their second month will run from February 16th to March 15th, continuing each month on a rolling basis.

Unused packs will roll over to the next month but expire at the end of the quarter (three months from the subscription start date). It is the responsibility of the agency to ensure all packs are used within the quarter to avoid expiration.

9. Pricing, Payments, and Taxes

Our pricing is subject to change, and prices will be updated accordingly. Payments are processed securely through third-party providers (e.g., Stripe). Taxes (such as VAT) may apply depending on your location.

Agencies will be billed monthly and automatically charged in advance. Any changes to pricing will not affect your current subscription until the next renewal.

10. Upgrades/Downgrades & Cancellations

Agencies can upgrade or downgrade their subscription at any time, with changes taking effect at the next billing cycle. Cancellations can be made via the Stripe Customer Portal or by contacting us directly.

Any unused packs will continue to be available until the end of the billing period, but no new packs will be added after cancellation. Subscriptions are non-refundable after payment.

11. Non-Refundable Terms

All subscription fees are non-refundable once paid. This includes both monthly subscription fees and any additional packs purchased during the subscription term. Refunds are not offered for unused packs once a billing period has begun.

12. Governing Law

These terms are governed by the laws of the Emirate of Abu Dhabi and the applicable federal laws of the United Arab Emirates. Any disputes will be subject to the exclusive jurisdiction of the courts of Abu Dhabi, United Arab Emirates.